1 (888) 268-6501
Follow us on Facebook  Follow us on Twitter

Frequently Asked Questions

Please contact us should you have any additional questions about our products.

Do I have to sign a contract?
No contracts are required and we offer a 100% money back guarantee!

Why do I need water filtration?
Our customers have different reasons for filtering their water. To name just a few, these reasons may include the pure taste of filtered water, its overall health benefits, reduced wear on appliances and plumbing fixtures, and smoother hair and skin.

Most people actively filter the air in their homes through their furnace or other filtration devices. However, we endure varying water quality and composition through changing seasons, aging infrastructure and fluctuating temperatures. Water filtration is an opportunity to take responsibility for your water source by ensuring you have clean water to drink and bathe with. We encourage all of our customers to witness the process as we change their filters so they can see what is removed from their municipal or well water source before it reaches their taps.

Allay Water offers a 100% money back guarantee. If, after 30 days, you aren't happy with the change you see, smell, feel and taste in your water, we will remove the filtration unit(s) from your home and restore your plumbing to its original status. We'll also refund our one-time $99 fee and your first month fee... No questions asked.

Why do I need a Sediment Filter?
Regardless of how clean your water source may be, your water often travels many kilometers through infrastructure of varying material, age and maintenance. Naturally, your water will pick up rust, dirt, sand and silt on its way to your faucets.

All of our water filtration packages include a 5-micron Sediment Filter (in comparison, a human hair is 80-100 microns). This initial stage acts as a physical barrier against various pollutants and will ensure longevity and efficiency in subsequent filtration stages. We encourage our customers to witness the replacement of their sediment filters so they can see the debris that is removed from their water.

Why do I need a Carbon Filter?
Carbon has some of the best absorbent properties for water clarification, which has earned it the reputation of one of the best water filtration media. In fact, just one tablespoon of carbon has been found to have a surface area football field!

As water passes through a Carbon Block filter, chlorine, Trihalomethanes (THM), Volatile Organic Compounds (VOC's) and other undesirable compounds are absorbed from the water. Carbon is a natural product and does not impart any taste or smell qualities into the water, which makes it an ideal final polishing media.

Where is the unit installed?
Filter InstallationTypically, we install our filtration units directly after your water meter in your basement at the Point of Entry (POE). This location will ensure the filtration of all faucets and fixtures in your home. You may also "bypass" your irrigation system or outdoor water source. In doing so, you will ensure that you are filtering only your home's water and not your lawn, for example.

Don't I want chlorine in my water?
This is a personal choice. Many people believe that contact with a known poison (such as chlorine), even in low concentrations, is a health risk and an esthetics issue. For more information about the risks associated with chlorine, visit:
Health Canada | Drinking Water Chlorination

By the time chlorinated water reaches your home, the chlorine has completed its intended job of killing bacteria and viruses. At that point, however, you may filter out the smell and taste of chlorine, along with its associated by-products, such as Trihalomethanes (THM).

How often do I need to change filters?
Filters before and afterThe average Canadian uses 75 gallons of water a day per person. Obviously, 4-5 family members will have different water usage needs than a single person in a condo. We have found that a 3-6 month schedule is an ideal starting point for maintaining the typical use of high quality, clean water in a modern home.

All of our packages are scheduled 6 month filter change (filters & service included in the monthly fee). If you find that your filters are filling with debris sooner than this time frame, we have options for more frequent filter change-out programs (every four months, for example). We encourage starting with the 6 month schedule and making any necessary adjustments in the future.

Water Glass
Installation Photos

See some examples of how great
our installations look!

View Now
From $269.00

Two Stage Filtration

  • Sediment Filter
  • Activated Carbon Block Filter
  • Custom packages available
    To Purchase
  • $269 with 1st set of filters
  • $200 Installation
  • $469 TOTAL COST

  • $70 for filters every 6 months
No contracts, 30 day 100% money back guarantee!
Learn More
Our Products

Custom Water
Filtration including:

  • Carbon filtration
  • Reverse osmosis
  • Ultraviolet lights
  • Iron filters
  • Sediment filters
  • Water softeners
  • Constant pressure pumps
  • Well tanks
  • Rainwater harvesting
  • Water test kits
No contracts, 30 day 100% money back guarantee!

Learn More
Our Guarantee

Try before you buy!

  • We'll only invoice you for your installed solution after 30 days.
  • If you're unhappy with your solution, we'll remove the
    unit(s) free of charge!

Water Test Kits
Available

  • Understand your water
  • Global shipping
  • Easy 15-minute procedure
  • No high-pressure sales
No contracts, 30 day 100% money back guarantee!
Learn More